Q: Are the sizes standard or can I have a different size that I’d prefer?
A: Yes, you can have any size you want (within reason). All our fireplaces are made individually and are fitted by fully qualified Gas Safe Engineers.

Q: Do I have to have the design shown in that finish, or can I change that as well?
A: As before, all fireplaces are made to order so you decide which combination of finishes are best for your look and our fully qualified Gas Safe Engineers will do the rest.

Q: Are the fireplaces suitable for gas and electric fires?
A: Yes, all our fireplaces are compatible with gas and electric fires. We use marble back panels and hearths, so they are ideal for both.

Q: Do you deliver or do I collect?
A: Yes, we deliver at your convenience and at no cost. Also we can call back and collect the waist after the installation (free if required). For destinations further away a small fee is required.

Q: If I am unsure about whether the fireplace will fit, do you come and have a look, and how much does it cost?
A: Yes we can call round at your convenience this is called a “Home Survey.” You can request one from the website, or give us a call.  All home surveys are 100% free! After we’ve taken all measurements and technical info needed, you’ll know exactly what we charge… before we leave your home.